Our new standard of cleanliness during COVID-19 pandemic

04/06/2020

The new standard of cleanliness during COVID-19 pandemic,

 

Our Commitment to keeping the highest standard of cleanliness:

Following the government’s guidelines to maintain social distance in public spaces to help prevent the spread of Covid-19. We have taken special measures to ensure our hotel’s cleanliness is impeccable keeping our trusting guests safe. Our health and safety measures have been curated to combat against a diverse range of viruses, including Covid-19. Our practical measures range from meticulous hand washing, pristine hygiene and cleaning product specifications to our guest’s hotel room and public area cleaning procedures.

We have implemented the following hygiene measures for our guests:

  • Disposable gloves and masks are available upon request to the guests
  • Disinfectant dispensers are present in the central locations of our hotel, including the reception area, our lifts and restaurant. Each bedroom contains hand sanitiser bottles and each meeting room is fitted with a wall-mounted hand sanitiser
  • Room Service – Food delivered to the room in a safe and hygienic package
  • In-House Restaurant the Savannah offers dining service including strict social distancing measures, tables spaced 1.8 from each other and staff wearing PPE (gloves & face masks)
  • Alfresco dining and take away available at the Savannah restaurant and The Garage coffee shop

We have developed the following hygiene measures for our meetings & events:

  • Our guests must clean their hands with hand sanitiser provided upon arrival of our meeting rooms
  • The placing of our chair allows for the one metre rule
  • Our meetings & events staff wear face masks when serving our guests
  • The number of capacities of each of our meeting rooms has been reduced
  • Our guests must clean their hands again with hand sanitiser when leaving our meetings rooms

We have implemented the following hygiene measures for our staff:

  • All of our guest’s have been tested for Covid-19 and have tested negative
  • Regular screening of the staff including scheduled temperature checks
  • Food preparations – the main kitchen can be occupied by maximum 4 chefs wearing gloves and face masks, and our conference prep kitchen with maximum of 2 chefs and same PPE.
  • Food Delivery to Meeting rooms – food delivered in cling film, disposable cutlery, disposable cups.
  • Food Delivery to Bedrooms – simple room service delivered in a box with disposable cutlery, in-room dining delivery in the cling film
  • Room cleaning – staff wearing masks and gloves, a disinfect used on all hard surfaces (tabletops, tiles etc)
  • Public Spaces – housekeeping team follows a thorough cleaning itinerary for maintaining the cleanliness of our handrails, lift buttons and door handles with disinfectant multiple times a day
  • Disposable gloves and the relevant personal protective equipment are provided to all of our staff
  • Social distancing procedures implemented in the back of the house areas

We have implemented the following social distancing measures:

  • A maximum of one guest (or two from the same household) are permitted to use our lifts at a time
  • We have reduced the number of tables available in our restaurant & bar to allow space of 1.8m between tables to keep 2m social distance from diners
  • We have reduced the capacity of our meeting rooms – following social distancing guidelines, capacities available upon request and are subject to change